Desktop Support Analyst
Position Qualifications
- Bachelor’s degree in Computer Science or other IT related field.
- 2-3 years experience in Information Technology including 1-2 years experience with support and/or troubleshooting of Windows workstations (hardware and software), printers, copiers and fax machines.
- Understanding of TCP/IP and Microsoft networking.
- Work well in a team environment.
- Strong customer service skills.
- *Must be willing to work specific shift in a 24/7 helpdesk environment.
- Domestic and international travel may be required.
Position Responsibilities
- Responsible for installation and configuration of hardware and software for use onshore, offshore and in the corporate office.
- Build or re-build workstations using images (Ghost).
- Install software on workstations.
- Facilitate remote desktop or SMS Remote Control for supporting workstations remotely.
- Troubleshoot and repair Microsoft Windows as required.
- Assisting users with Microsoft Office (2000-2003) issues including Outlook with Exchange.
- Troubleshoot other hardware and software as required.
- Provide support for printers, fax machines and copiers.
- Interface with vendors to determine best pricing on Noble standard desktop environment.
- Make recommendations for Noble standard desktop environment in order to keep up with changing technology
- Travel to support rigs and/or remote offices as required.
- Other duties as assigned by management.
Please indicate in correspondence your shift availability. Shifts include:
- Daytime shift: 7:30 a.m. – 5:30 p.m. Monday through Thursday; and 7:30 a.m. – 11:30 a.m. on Friday
- Early shift: 11:00 p.m. – 8:00 a.m. Sunday through Friday
- Late shift: 3:00 p.m. – midnight Monday through Friday
- Weekend through Tuesday shift: 11:00 a.m. – midnight Saturday and Sunday; and 7:00 a.m. – 4:00 p.m. Monday and Tuesday.
Contact Information
Noble Drilling Services Inc.13135 South Dairy Ashford Suite 800
Sugar Land, TX 77478
ATTN: Personnel Department
Inclusion of job title listed above is required on all correspondence.
Fax: 281-276-6464 E-mail: jobs@noblecorp.com
An Equal Opportunity Employer
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